Shipping Policy
Last Updated: December 01, 2025
How Shipping Works
All Zero Turbulence merch is made and shipped by our merch partners.
They print it, pack it, and send it straight to you — not us!
Processing & Shipping Times
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Most items are made in 2–7 business days.
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Shipping times depend on where you live and the carrier.
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You’ll get a tracking number once your order ships.
Shipping Costs
Shipping prices are calculated at checkout by our merch provider.
We don’t control or change the rates.
Damaged or Missing Orders
If your item arrives damaged, wrong, or doesn’t show up:
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Snap a photo (if damaged)
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Check your tracking
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Contact the merch provider using the info in your confirmation email
They handle replacements and refunds, but we’re always here to help point you in the right direction.
Need Help?
If you can’t find your order info or aren’t sure who to contact:
Email us at zeroturbulenceband@gmail.com and we’ll help you out.